The puppies I offer for sale are examined by my licensed local veterinarian, are up-to-date with all required vaccinations before going home with you. A vaccination record and a copy of the health exam will be sent with you as well. All of my dogs are screened for over 250 possible genetic diseases/issues through Embark. If it were possible to do more to insure a puppy's health, I would do it.
This guarantee is not meant to warrant that your puppy will not have a health problem in his or her entire life. A dog's health depends on many different factors such as proper feeding, care, stress levels, exercise and genetics. Some of these are unpredictable or I have no influence on them. In spite of my experience, strict protocols and loving care, no one can guarantee that your dog will not have a health issue at some stage of its life. Some of the more common issues that puppies encounter when moving to a new home include loose stools, ear infections (usually yeast), and common dog parasites (fleas, ticks, ear mites, etc.) Most of these things are brought on by the excitement and stress of switching homes are easily remedied with inexpensive medications. If you are not willing to accept that your puppy may, at some point during the first 30 days of switching homes, have one or more of these issues, please consider a different pet such a fish, hamster, or bird.
Below you will find a copy of the full health guarantee, which you will be given in writing if you have not already received one electronically when you pick up your puppy. Please ask if you have questions. I am here to help!
YOUR PUPPY IS GUARANTEED TO BE IN GOOD HEALTH. However, to validate this guarantee, you, the buyer must have your new puppy examined by a licensed local veterinarian (Buyer Beware) within 10 calendar days of pick up or delivery. A copy of veterinary visit must be provided to seller within 10 days by mail (post marked) or email. If this is not done, the health guarantee becomes invalid and Buyer assumes all responsibility for the health of the puppy. (puppy is considered to be purchased "as is"). .”). If, during the initial exam, your veterinarian finds that the puppy has a life threatening, congenital defect, or Parvo/Distemper it will be exchanged for another of equal value (but color is not guaranteed) or your money refunded (buyer’s choice), provided a written letter from the examining veterinarian is brought as evidence of the puppy’s condition, and the seller is notified within 24 hours of the examination. The puppy must be returned within 2 days of the exam at the buyer’s expense. NO EXCHANGES OR REFUNDS will be made after this period. Using veterinary services from Banfield Animal Hospitals, PetSmart, VCA, PetCo, or ANY other corporate owned veterinarian, clinic, and/or hospitals are not acceptable for purposes of the health guarantee. If within 5 days of arrival, your puppy is found to have ear mites, Guardia, Coccidia, worms, kennel cough, ear infection, or eye infection, Sugar Bells Maltese will reimburse the buyer for reasonable and customary veterinary medications to treat such conditions as outlined on the SugarBellsMaltese.com website: subject to change.
I will not be responsible for any veterinary charges you, the buyer, incur. I, the seller, assume no responsibility after the puppy leaves for any change of mind on the owner's part. It is necessary for the buyer to complete the schedule of inoculations on-time in order to protect the puppy's health, and for the guarantee to remain valid. Failure to complete vaccinations or failure to follow the medical advice of a veterinarian voids this contract. I recommend you consult your veterinarian early about the prevention of heartworms in your puppy. It is expected that the Buyer will have yearly exams for the puppy including heartworm detection, fecal examinations, dental cleanings, and all the vaccinations required by your veterinarian. This contract is void if you knew, or should have known your puppy was sick and you did not seek immediate veterinary or medical help (i.e. failure to act).
I guarantee your puppy for one year from the date of its birth against all life threatening congenital disorders such as heart defects, hip dysplasia, kidney, heart, pancreas, and liver problems of a severe life threatening or altering nature. I will extend this heal;th guarantee provided you keep your puppy on the recommended CUSTOMIZED FOOD from pawTree that you have been feeding since your puppy came home to you. Failure to feed pawTree during the covered year(s), voids this guarantee in its entirety. If the dog dies within this one or three year time frame, the buyer will pay to have it autopsied to ascertain reason. If reason is congenital, the Seller will replace the puppy with a puppy of similar quality.
Uneven bites, undescended testicles, inguinal or umbilical hernias, cataracts, dry eyes, allergies, coccidia, fleas, ticks, ear mites, mange, and other non life threatening or treatable disorders are not covered. Parvo, distemper, and other viruses are not covered beyond the initial 10 day money back guarantee because: 1. The incubation period is 3-7 days for most viruses and 2. Parasites and viruses are all too common in puppies and can be contracted from soil, pet stores, vet offices, friends’ homes, and many other places (simply walk in a store & now it is on your shoes, your hands & you brought it home). The genetic condition must be sufficiently serious in the opinion of two qualified veterinarians, at least one of whom is selected by the seller, to warrant euthanization of the dog. Under NO circumstance will money be refunded until an autopsy is performed. If the puppy should die, an autopsy must be preformed by a teaching institution and then and only then will the puppy be replaced or refunded at my discretion. Replacement or refund will take place only if it shows without a doubt that the puppy died from a genetic defect. There is no guarantee of breed ability, coat quality, temperament, size, adaptability. I encourage you to spay or neuter your pet.
No portion of the purchase price, in part or in full, will be refunded nor will the Seller be responsible for any veterinary expenses, or any other expenses incurred by the purchaser other than outlined above. Buyer has read and understands the puppy guarantee and acknowledges that there will be no cash refund, and there will be no reimbursement for any veterinary fees.
YOUR PUPPY IS GUARANTEED to have a home for its entire life. If, for any reason, you are unable to keep or care for your puppy, you may return it to me and I will find a new home for it. All vaccinations must be current before returning your puppy and you must have paperwork showing you purchased the puppy from me.
By accepting delivery of the puppy, you agree to these terms which cannot be changed except in writing.
All guarantees are only valid for puppies purchased at full price. All sales are governed by and disputes shall be decided by New Mexico State Laws regardless of where the buyer resides.
A note to buyers:
I've been searching for a quality dog food for YEARS. I've spend thousands and thousands of dollars trying this dog food and that dog food and I'm not talking about grocery store dog food, although that's where I started. I'm talking about "top shelf" dog food. I've bought Royal Canin, Science Diet, Taste of the Wild, American Journey, Blue Buffalo, Just Food For Dogs, Fromm, Merrick, etc,. Every single one of those and more had one or two constant negative side effects, itchy skin, chewing on their paws, too much poo, diarrhea, upset tummy, ear issues, eye issues, and so many more unmentioned. Then, I came across pawTree! This is what I've been searching for! All natural! No by-products, no corn, no wheat, no soy, no artificial colors, flavors, or preservatives. MADE IN THE USA! I read the ingredients and knew I had found the end of the rainbow bag of gold.. So simple, so clean. I only wish I had found this food much earlier in my journey. I've watched my dogs flourish on this food, shampoo, supplements, flavored spices, and natural medicine that I can treat at home myself. No more negative side effects from the food I feed them, No costly vet visits. I believe the fuel we feed our dogs is foundational to their health. Along with exercise and a happy home of course.. Seeing for myself the difference it's made for my pack I know the difference it will make for the sugar baby that goes home with you.
Buyer is also required to carry a pet insurance policy from a carrier of their choosing. An unexpected injury or other emergency can quickly add up to several thousand dollars. Many people are forced to choose euthanasia over a large veterinary bill that could have been covered by an insurance policy. Don't let that happen to you or your puppy.